Cancellation Policy

Very occasionally, after someone has booked a consultation with me, they may need to change or cancel their booking.  If this is the case, my cancellation policy is as follows

  • If a booking is cancelled more than 24hrs prior to the scheduled time, there is no charge payable.
  • If a booking is cancelled less than 24hrs prior to the scheduled time, 50% of the consultation fee is payable
  • I am happy to reschedule consultations when needed, but will only reschedule once.  There is no fee for this.
  • If a consultation has been rescheduled by you and you are unable to have the consultation at the (second) scheduled time, this will be considered a cancellation.  See above for cancellation fees.

When a consultation is cancelled at short notice, it can be difficult to fill for another mother who needed help but may have been turned away because of lack of availability.  The effect this may have on their breastfeeding journey may be quite detrimental.

These policies are completely at my discretion, and may not be asserted depending on circumstances.

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